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Employment Opportunities


Thank you for your interest in employment with Canopy!

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Open positions detailed below...

Canopy offers a competitive benefits package, including medical, dental, and vision coverage; generous paid time off, including ten (10) paid holidays, as well as vacation, sick, personal, trauma days, and paid bereavement leave. Position descriptions are not intended to be a complete list of all responsibilities, duties or skills required for the jobs and is subject to review and change at any time, with or without notice, based upon the needs of Canopy. 

JOB TITLE: Multidisciplinary Team Coordinator

Salary Range = $36,000 - $42,000 annually

STATUS: Full Time / Exempt

REPORTS TO:  Director of Community Partnerships

LOCATION: Child Advocacy Center

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PURPOSE:

Under the general direction of the Child Advocacy Center Director of Community Partnerships, the Child Advocacy Center Multidisciplinary Team (MDT) Coordinator will provide supportive services for the operations of the child advocacy center’s multidisciplinary team, including managing case review, team meetings and providing/arranging for team member training. The MDT Coordinator will work as a collaborative member of the CAC team.

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ESSENTIAL JOB FUNCTIONS:​

  1. Receive initial and ongoing training in advocacy skills.

  2. Offer information and answer questions pertaining to the forensic interview process and referrals.

  3. Serve as a point of contact for MDT members and other professionals who request information about the agency, program, multidisciplinary team, or professional development.   

  4. Coordinate case reviews, including preparing lists of cases to be reviewed, track attendance, and consult with staff at pre- and post-MDT meetings.

  5. Function in a collaborative manner within all levels of the organization with participating agencies and within the community.  

  6. Assist with reporting, case tracking, data input, and external agency and general public communications.

  7. Provide training to the MDT regarding operations of the CAC and ongoing trends related to types of populations served at the CAC.

  8. Maintain confidentiality of information.

  9. Consistently maintains quality and productivity standards established for the role.

  10. Respects, understands and promotes Canopy mission, values and goals.

  11. Assumes additional responsibilities and special projects as needed and directed.

 

REQUIRED QUALIFICATIONS​

  1. Bachelor’s degree or higher in human services, social work, or related field.

  2. 3 or more years of related experience in social work/legal/advocacy services in a community setting.

  3. Experience in working with victims of child abuse and those exposed to domestic violence.

  4. Ability to be flexible and manage all job-related responsibilities in a fast-paced environment.

  5. Can accommodate agency and weekend hours to meet client needs.

  6. CPR/First Aid certification preferred.

  7. Must have and maintain a valid Ohio driver’s license with appropriate insurance coverage.

  8. Must have an appropriate driving record and personal vehicle.

 

KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS​

  1. Ability to make trauma-informed and insightful observations of individuals to determine a course of intervention.

  2. Ability to independently make prompt decisions and provide crisis intervention when necessary.

  3. Knowledge and experience in childhood social and emotional development, the impact of child abuse, domestic violence, trauma, and effective crisis intervention skills.

  4. Demonstrates effective and professional communication and documentation.

  5. Ability to work with diverse populations both with clients and coworkers.

  6. Goal-oriented and initiative to develop strategies to strengthen partnerships with MDT members and the community and provide equitable access to needed resources.

  7. Emotional maturity, stability, personal integrity, initiative and resourcefulness.

  8. Demonstrates sound judgment, personal integrity, and interpersonal skills that promote the mission, values, and goals of Canopy Child Advocacy Center.

  9. Ability to incorporate the Canopy Child Advocacy Center philosophy into assigned duties

    1. Development of self-respect and respect for others

    2. Celebration of diversity

    3. Promotion of growth in each individual

    4. Shared responsibility and involvement

    5. Open, honest, ethical, and direct communication

PHYSICAL AND MENTAL DEMANDS

  1. Ability and willingness to participate in recreational activities with children as needed.

  2. Proficient in Microsoft Suite programs and able to utilize office equipment to perform daily tasks.

  3. Must be able to provide services at various locations.

  4. Regular and predictable attendance.

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JOB TITLE: Family Advocate

Salary Range = $44,000 - $48,000 annually

STATUS: Full Time / Exempt

REPORTS TO:  Director of Family Services

LOCATION: Child Advocacy Center/Community based settings

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PURPOSE:

The Child Advocacy Center Family Advocate assists juvenile victims of abuse and their families who are referred to the CAC by providing a full range of services including assistance with crisis intervention, court support, case status, community referrals, community awareness, and performs related duties as required. CAC Family advocates serve children who are victims of abuse (physical abuse, sexual abuse, and Problematic Sexual Behaviors), by providing community-based support, referrals, and education about the investigative process, rights, and trauma to the juvenile’s family. The family advocate supports a family throughout a child abuse investigation, intake through disposition.

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ESSENTIAL JOB FUNCTIONS:​

  1. Greet and orient the child/family to the Child Advocacy Center

  2. Provide services to children and families at the location of their choosing (community, home, school, etc.) that meet both HIPAA and safety requirements

  3. Serve children who are victims of sexual assault, physical abuse and/or Problematic Sexual Behaviors (PSB)

  4. Provide education/support regarding the investigative processes occurring within the judicial, medical, and child protective services realms

  5. Provide education about the coordinated multidisciplinary response

  6. Provide information to the non-offending caregivers regarding trauma and the impact of trauma on children and families

  7. Attends scheduled staffing and/or multi-disciplinary team (MDT) meetings

  8. Serve as the liaison between the family and the MDT, keeping the family updated on case status

  9. Provide crisis intervention and support

  10. In conjunction with various members of the MDT, provide education on the dynamics of abuse, coping strategies, the effects of abuse on children and ways to help and support the child

  11. Explain the child’s rights as a victim of crime and, if needed, provide assistance in accessing/obtaining these rights

  12. Provide court, medical, and/or legal education, support, and/or accompaniment

  13. Assist the child/family in accessing therapy services

  14. Provide crisis intervention and emergency assistance to victims and their families by making immediate assessment of needs and referrals to other community resources

  15. Work with prosecutors and law enforcement to ensure juvenile victim’s confidentiality is maintained

  16. Educate law enforcement, prosecutors, and court staff on the needs of juvenile victims of crime

  17. Assist guardians with applications for State Victim Assistance Compensation by obtaining the necessary information and documents, filling out and processing required paperwork, and following case through payment of bills; Coordinate with victim service providers and the Ohio Attorney General’s Office

  18. Orients victims to the criminal justice system by explaining procedural status of criminal proceedings or cases; provide court support to victims

  19. Initiate case records and provides necessary documentation of case activities in a timely manner

  20. Act as an advocate for juvenile victims to ensure their needs are addressed by the community and criminal justice system; Confer with law enforcement and prosecutors on the status of cases

  21. Assist with preparation of temporary protection orders, reimbursement claims, and other processes designed to protect the rights of victims

  22. Provide support to victims and family during interviews with law enforcement officers, attorneys, and court personnel

  23. Provide victim with explanation of criminal justice system rights

  24. Provide victims and family with follow-up contacts relating to a case status/disposition, information such as charges filed, status of criminal proceedings, terms and conditions of probation, parole hearings, and release date

  25. Promote CAC through community meetings

  26. Maintain positive working relationships internally and with assigned courts and team partners

 

ADDITIONAL DUTIES AND RESPONSIBILITIES​

  1. Respect, understand, and promote CAC mission, values, and goals

  2. Commit to working at least two evenings per week in both community-based, and office-based settings

  3. Assume additional responsibilities and perform special projects as needed and directed

 

REQUIRED QUALIFICATIONS​

  1. Bachelor’s Degree in human service, child development, or related field and/or five years of relevant experience

  2. Must have and maintain a valid Ohio driver’s license and maintain appropriate insurance coverage

  3. Must maintain appropriate driving record and personal vehicle

  4. Registered victim advocacy credentials (RA) within one year of employment.

  5. Extensive experience working with victims of domestic violence and child abuse

 

KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS​

  1. Considerable knowledge of criminal justice system, crisis intervention practices, interviewing, community resources, crime victimization, victim’s rights, and advocacy techniques

  2. Computer skills with word processing, database management, e-mail, fax, windows application capabilities

  3. Ability to make sensitive and insightful observations of individuals and to determine a course of intervention

  4. Ability to address crisis situations which require prompt decision and action

  5. Knowledge of safety issues

  6. Knowledge of social, emotional, and personal aspects of domestic violence

  7. Ability to perform job duties with a high degree of initiative and independent judgment

  8. Thorough knowledge of rules, regulations, functions, procedures, organization, and policies governing the operations of CAC

  9. Ability to analyze problems and develop a plan of action/correction

  10. Ability to organize work, engage in a variety of tasks, and consistently meet deadlines

  11. Demonstrated sounded judgment and outstanding interpersonal skills

  12. Emotional maturity, stability, personal integrity, initiative, and resourcefulness

  13. Ability to communicate clearly and sensitively with staff, board members, accrediting bodies, grantors, funding bodies, clients, volunteers, and the general public

  14. Good written and verbal communication skills

  15. Working ability to communicate effectively with victims, defendants, law enforcement, and court personnel; coordinate and maintain effective working relationships with courts, agencies, and individuals

  16. Willingness to respect, understand, and promote the mission, values, and goals of the agency

  17. Ability to incorporate the CAC philosophy into assigned duties

    1. Development of self-respect and respect for others

    2. Celebration of diversity

    3. Promotion of growth in each individual

    4. Shared responsibility and involvement

    5. Open, honest, ethical, and direct communication

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PHYSICAL AND MENTAL DEMANDS

  1. Ability to operate a computer and keyboard

  2. Ability to perform job responsibilities in a facility with multiple levels and without elevators

  3. Must be able to provide services at various locations

  4. Communicate with others in person, electronically, or by phone on a consistent basis

  5. Regular and predictable attendance

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JOB TITLE: Problematic Sexual Behavior Coordinator and Therapist

Salary Range = $55,000 - $65,000 annually

STATUS: Full Time / Exempt

REPORTS TO:  Director of Community Partnerships

LOCATION: Community & Canopy Child Advocacy Center

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PURPOSE:

Canopy Child Advocacy Center’s Problematic Sexual Behavior (PSB) Coordinator and Therapist works with a team to provide specialized services that address the children who are victims of sexual assault and who have Problematic Sexual Behaviors (PSB), in addition to other family members. The PSB Coordinator/Therapist oversees activities of the team to ensure effective service delivery and provides case management to address all needs of the child(ren) and family. The Coordinator/Therapist will provide a range of services including diagnostic assessments, psychotherapy, and acute trauma intervention services with individuals who are experiencing significant emotional and behavioral difficulties related to traumatic life events. Must be able to complete and maintain service documentation according to agency and regulatory standards. Work as collaborative member of multidisciplinary team.

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ESSENTIAL JOB FUNCTIONS:​

  1. Work in collaboration with the Family Advocate to serve children who are victims of sexual assault and who have Problematic Sexual Behaviors (PSB); responsible for ensuring all roles are working in collaboration with the whole family to ensure needs are met.

  2. Provide coordination and case management services to children and their families, which include:

    1. Assess child and family’s physical and mental wellness, needs, strengths, abilities, and barriers – use assessment to develop tailored case plans.

    2. Work with treatment team to put care plans in place.

    3. Listen to concerns of child(ren) and family and provide appropriate interventions.

    4. Document clients’ progress including charting referrals, home visits, and other notable interactions.

    5. Evaluate clients’ progress periodically and make adjustments as needed to improve outcomes.

  3. Track services and data on all children and families served by the PSB team. Ensure data is input within 24 hours of service and work with Data Evaluator to ensure accurate and timely reports to leadership, funders, and partners.

  4. Working as part of as multidisciplinary team, provides consultation and coordination surrounding client treatment progress and care through regularly scheduled PSB multi-disciplinary team (MDT) meetings.

  5. Coordinate the work of all Canopy partner agencies.

  6. Have a thorough understanding of the evidence-based practices used by therapist(s) serving children with PSB, including Problematic Sexual Behavior – Cognitive Behavioral Therapy (PSB-CBT), Multi-systemic Therapy (MST) PSB, Trauma- Focused (TF) CBT-PSB, Trauma-Focused Cognitive Behavioral Therapy (TF-CBT), Eye Movement Desensitization and Reprocessing (EMDR).

  7. Uses Independent judgment to diagnose, treat clients and make decisions within the range of program services; especially those requiring behavioral health and trauma treatment.

  8. Understanding developmentally appropriate child and adolescent sexual behavior.

  9. Understanding research regarding interventions for child and adolescent sexual activity.

  10. Comfortable discussing ways to teach and respond to sexual behavior and ensure appropriate boundaries are adhered to for education regarding sexuality.

  11. Able to engage in professional supportive, collaborative healthy relationships.

  12. Provides diagnostic tools and when warranted full diagnostic assessments to determine mental health needs; Provides psychotherapy as needed, makes appropriate recommendations to address ongoing mental health needs.

  13. Conducts interventions based on client choice, client characteristics and needs, diagnoses and on familial, cultural, and environmental factors, considering resources and the safety of the person’s environment.

  14. Ensure crisis resolution and follow-up by conducting ongoing needs assessments and coordinating services.

  15. Ensures compliance with productivity standards and documentation/record keeping for agency and the project, funding, and accreditation requirements.

ADDITIONAL DUTIES AND RESPONSIBILITIES​

  1. Adheres to the ethical, confidentiality, and professional-standards requirements of federal and state law, the policies of this organization, and the policies of licensing and credentialing boards.

  2. Speaks and acts in a manner that is sensitive and responsive to a person’s ethnic, cultural, and developmental background, to any disabling conditions, and to conditions that may affect the person’s ability to form accurate perceptions, process information, understand directions, and communicate important information.

  3. Consistently interacts with members of this and other organizations in a respectful, professional manner; productively contributes to the functioning of an interdisciplinary team.

  4. Commit to working at least two evenings per week in both community-based, and office-based settings.

  5. Assume additional responsibilities and perform special projects as needed and directed.

REQUIRED QUALIFICATIONS​

  1. Master’s Degree with specialization in social, behavioral, or human services and three (3) years relevant

  2. counseling work experience is required.

  3. Must have strong intervention ability and be able to work independently.

  4. Must have knowledge and experience working with individuals who are experiencing significant emotional and behavioral difficulties related to traumatic life events.

 

KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS​

  1. Knowledge of agency policies, procedures, goals, and objectives with a willingness to respect, understand and promote the mission, values, and goals of the agency.

  2. Skill in conducting diagnostic and functional assessments, psychotherapy, hotline services, and crisis intervention services, and the ability to evaluate their effectiveness.

  3. Developed knowledge of current office procedures, methods, and equipment.

  4. Ability to manage a fast-paced office in an effective and creative manner.

  5. Ability to carry out complex oral and written instructions.

  6. Ability to perform duties with a high degree of initiative and independent judgment.

  7. Ability to work on multiple projects simultaneously; highly organized.

  8. Effective verbal and written communication skills; high level of professionalism.

  9. Ability to work with and maintain sensitive and confidential client records.

  10. Ability to take initiative and work independently in a cooperative environment.

  11. Computer skills; word processing, database, and spreadsheet software capabilities.

 

CERTIFICATIONS, LICENSES, REGISTRATIONS:

  1. LSW or LPC minimally required. CPR/First Aid Certification preferred.

PHYSICAL AND MENTAL DEMANDS

  1. Ability to operate a computer and keyboard

  2. Ability and willingness to participate in recreational activities with children as needed.

  3. Must be able to provide services at various locations

  4. Communicate with others in person, electronically, or by phone on a consistent basis

  5. Regular and predictable attendance

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WORKING CONDITIONS

  1. Work is typically performed in client’s homes in Cuyahoga County. Hours of work may exceed normal business hours; ability to work non-traditional work hours. Availability for on-call emergency service during nonscheduled hours. Smoke-free working environment

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