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Employment Opportunities


Thank you for your interest in employment with Canopy!

Click on links below for job description and to apply!

         PSB Team Coordinator

Family Advocate

Forensic Interviewer

Family Resource Manager

Open positions detailed below...

These position descriptions are not intended to be a complete list of all responsibilities, duties or skills required for the jobs and is subject to review and change at any time, with or without notice, based upon the needs of Canopy. 

JOB TITLE: Family Resource Manager

Salary Range = $38,000 - $42,000 

STATUS: Full Time /Non-Exempt 

REPORTS TO: Director of Family Services        

LOCATION: Child Advocacy Center 

 

PURPOSE: The Family Resource Manager is responsible for providing comprehensive case management and supportive services to caregivers of child victims of sexual abuse and their families. With the objective of helping families engage and remain connected to services, the Family Resource Manager focuses on clients and caregivers who are navigating the system and assists in accessing resources in the community (housing, transportation, food assistance, clothing, etc.). The goal of the position is to increase access to crisis intervention, reduce trauma symptoms, reduce the likelihood of re-victimization, and reduce additional interferences with Child Protective Services or other crisis intervention services. Through case tracking, we aim to enhance problem solving and coping capacity of the client while linking and improving the systems that may support the family. 

 

ESSENTIAL JOB FUNCTIONS: 

  • Utilize trauma informed care concepts when working with families to maintain hope for growth and change, while increasing access to behavioral and/or physical health care 

  • Provide case management, safety planning assessments, crisis intervention, and linkage to needed community resources to victims and/or family members  

  • Collaborate with clinicians in gathering collateral information (DCFS, CPD, Advocate, FI, 

  • Psychiatry, school, etc.) to provide appropriate services and support for family  

  • Communicate appropriately and timely with referring offices 

  • Assist with reporting, case tracking, data input, and external agency and general public communications 

  • Facilitate communication and coordination of services with other internal and external 

  • providers with goal to meet service need goals 

  •  Attend appointments with families when support for self-efficacy and self-esteem is needed 

  • (e.g., housing, psychiatry, school, employment) 

  • Participate in local networking and training opportunities 

  • Participate in all team and agency wide meetings 

  •  Maintain confidentiality of information 

  •  Respect, understand, and promote Canopy’s mission, values, and goals 

  • Assume additional responsibilities and special projects as needed and directed  

 

ADDITIONAL DUTIES AND RESPONSIBILITIES:

  • Respect, understand, and promote CAC mission, values, and goals

  • Commit to working at least two evenings per week in an office-based setting

  • Provides coverage for Business Support Specialist duties, as needed, including overseeing front desk duties

  • Assume additional responsibilities and perform special projects as needed and directed

REQUIRED QUALIFICATIONS: 

  • Minimal associate or bachelor’s degree in related field 

  • Basic professional knowledge in the field of sexual abuse treatment, child welfare, and/or 

case management is required 

  • Working knowledge of theory and practice within a specialized field  

  • Education/Knowledge and Experience: 2-5 years Technical/Clinical Skills  

  • Must have excellent computer skills, experience with databases, spreadsheets, graphs, and charts and above average knowledge of Microsoft Word, Excel, PowerPoint, and other related software programs 

 

KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS:

  • Proficiency with computers and commonly used software applications.

  • Strong customer relations and communications skills.

  • Demonstrated initiative and independent problem-solving skills.

  • Ability and experience in interacting effectively with a wide range of cultural, ethnic, racial and socioeconomic backgrounds. committed to equity, inclusion, and advocacy 

 

PHYSICAL AND MENTAL DEMANDS: 

  • Communicate with others in person, electronically or by phone on a consistent basis 

  • Must be willing to be flexible with hours 

  • Regular and predictable attendance 

 

If you are interested and meet the qualifications for this position, please submit your resume:

Job Title:  PSB Team Coordinator

Salary Range = $41,000-$45,000 annually

Reports to: Director of Family Services 

FLSA Status: Full time, Non-Exempt  

Location:  Child Advocacy Center/Community based settings 

 

PURPOSE:  

 

Canopy Child Advocacy Center’s Problematic Sexual Behavior (PSB) Team Coordinator works with a team, including the Therapist and Family Advocate to provide specialized services that address the child sexual abuse victim, perpetrator, and other family members. In consultation with the Director of Family Services, the PSB Coordinator oversees activities of the team to ensure effective and efficient operations and provides case management to address all needs of the child(ren) and family. 

 

ESSENTIAL JOB FUNCTIONS:  

 

  • Work in collaboration with the Therapist and Family Advocate to serve children who are victims of sexual assault and who have Problematic Sexual Behaviors (PSB); responsible for ensuring all roles are working in collaboration with the whole family to ensure needs are met  

  • Provide coordination and case management services to children and their families, which include: 

  • Assess child and family’s physical and mental wellness, needs, strengths, abilities, and barriers – use assessment to develop tailored case plans 

  • Work with treatment team to put care plans in place 

  • Listen to concerns of child(ren) and family and provide appropriate interventions 

  • Document clients’ progress including charting referrals, home visits, and other notable interactions 

  • Evaluate clients’ progress periodically and make adjustments as needed to improve outcomes 

  • Provide child and/or their family explanation of the child’s rights as a victim of crime and, if needed, provide assistance in accessing/obtaining these rights  

  • Provide victims and family with follow-up contacts relating to a case status/disposition, information such as charges filed, status of criminal proceedings, terms and conditions of probation, parole hearings, and release date Provide crisis intervention and emergency assistance to children and their families by making immediate assessment of needs and referrals to other community resources Follow up with discharged clients to ensure that they were satisfied with services and that they are still in good physical and mental health 

  • Track services and data on all children and families served by the PSB team. Ensure data is input within 24 hours of service and work with Data Evaluator to ensure accurate and timely reports to leadership, funders, and partners 

  • Coordinate and conduct regularly scheduled PSB multi-disciplinary team (MDT) meetings 

  • Coordinate the work of all Canopy partner agencies – Cleveland Division of Police (and selected suburban departments), Cuyahoga County Prosecutor’s Office, Division of Children and Family Services, Journey Center, Cleveland Rape Crisis Center, FrontLine Service, medical providers, and Juvenile Court for delinquency filings 

  • Have a thorough understanding of the evidence-based practices used by therapist(s) serving children with PSB, including Problematic Sexual Behavior – Cognitive Behavioral Therapy (PSB-CBT), Multi-systemic Therapy (MST) PSB, Trauma- Focused (TF) CBT-PSB, Trauma-Focused Cognitive Behavioral Therapy (TF-CBT), Eye Movement Desensitization and Reprocessing (EMDR) 

  • Promote CAC through community meetings 

  • Maintain positive working relationships internally and with assigned courts and team partners 

 

ADDITIONAL DUTIES AND RESPONSIBILITIES 

 

  • Respect, understand, and promote CAC mission, values, and goals 

  • Commit to working at least two evenings per week in both community-based, and office-based settings 

  • Assume additional responsibilities and perform special projects as needed and directed 

 

REQUIRED QUALIFICATIONS 

 

  • Bachelor’s Degree in human service, child development, or related field and/or five years of relevant experience 

  • Must have and maintain a valid Ohio driver’s license and maintain appropriate insurance coverage 

  • Must maintain appropriate driving record and personal vehicle 

  • Extensive experience working with victims of domestic violence and child abuse 

 

Knowledge, Skills, Abilities and Personal Characteristics 

 

  • Considerable knowledge of criminal justice system, crisis intervention practices, interviewing, community resources, crime victimization, victim’s rights, and advocacy techniques 

  • Computer skills with word processing, database management, e-mail, fax, windows application capabilities 

  • Ability to make sensitive and insightful observations of individuals and to determine a course of intervention 

  • Ability to address crisis situations which require prompt decision and action 

  • Knowledge of safety issues 

  • Knowledge of social, emotional, and personal aspects of domestic violence 

  • Ability to perform job duties with a high degree of initiative and independent judgment 

  • Thorough knowledge of rules, regulations, functions, procedures, organization, and policies governing the operations of CAC 

  • Ability to analyze problems and develop a plan of action/correction 

  • Ability to organize work, engage in a variety of tasks, and consistently meet deadlines 

  • Demonstrated sounded judgment and outstanding interpersonal skills 

  • Emotional maturity, stability, personal integrity, initiative, and resourcefulness 

  • Ability to communicate clearly and sensitively with staff, board members, accrediting bodies, grantors, funding bodies, clients, volunteers, and the general public 

  • Good written and verbal communication skills 

  • Working ability to communicate effectively with victims, defendants, law enforcement, and court personnel; coordinate and maintain effective working relationships with courts, agencies, and individuals 

  • Willingness to respect, understand, and promote the mission, values, and goals of the agency 

  • Ability to incorporate the CAC philosophy into assigned duties 

  • Development of self-respect and respect for others 

  • Celebration of diversity 

  • Promotion of growth in each individual 

  • Shared responsibility and involvement 

  • Open, honest, ethical, and direct communication 

 

PHYSICAL AND MENTAL DEMANDS 

 

  • Ability to operate a computer and keyboard 

  • Ability to perform job responsibilities in a facility with multiple levels and without elevators 

  • Must be able to provide services at various locations 

  • Communicate with others in person, electronically, or by phone on a consistent basis 

  • Regular and predictable attendance 

 

If you are interested and meet the qualifications for this position, please submit your resume:

 

 

JOB TITLE: Forensic Interviewer

Salary Range = $43,000 - $47,000 annually

STATUS: Full Time / Non Exempt

REPORTS TO:  Director of Community Partnerships

LOCATION: Community & Canopy Child Advocacy Center

 

PURPOSE:

The Forensic Interviewer position conducts sensitive and thorough forensic interviews with alleged child and youth victims of sexual and physical abuse.  This position is part of the delivery of clinical services as a member of the multidisciplinary team(MDT). Clinical assessments and provision of services to children, youth and families of victims are provided within the parameters of Canopy’s mission and goals.  

ESSENTIAL JOB FUNCTIONS:

  • Conducts child centered forensic interviews as part of a multidisciplinary investigations and treatment program.

  • Completes comprehensive assessments of alleged abuse reports through forensic interviews.

  • Supports families in identifying crisis situations and/or potential crisis situations that may threaten safety. 

  • Uses a trauma informed approach to work with children, teens and families.

  • Links families with available community resources that are accessible and responsive to their needs.

  • Develops and maintains collaborative relationships with MDT members and community partners.

  • Maintains required clinical and other case documentation in a complete and timely manner.

  • Completes and maintains required professional standards, i.e. training.

  • Consistently maintains quality and productivity standards established for role.

  • Respects, understands and promotes Canopy mission, values and goals.

  • Assumes additional responsibilities as needed and directed.

ADDITIONAL DUTIES AND RESPONSIBILITIES:

  • Respect, understand, and promote CAC mission, values, and goals

  • Commit to working at least two evenings per week in both community-based, and office-based settings

  • Assume additional responsibilities and perform special projects as needed and directed

REQUIRED QUALIFICATIONS:

  •  Bachelor’s Degree in Social Work, Psychology, Counseling or Criminal Justice. Master’s Degree in these concentrations preferred.

  • 2 years experience working with children and teens in the area of child abuse, child development, crisis intervention and/or the criminal justice system. 

  • Experience and knowledge of Child Advocacy Center model, child abuse issues and investigative interviews strongly preferred.

  • Experience and ability to engage and maintain therapeutic relationships with clients.

  • Experience and ability to assess and intervene within complex family and community systems.

  • Excellent oral and written communication skills,

  • Interpersonal skills with experience in crisis management with the ability to work under stress. 

  • Ability to communicate and work with wide range of professionals from disparate systems.

KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS:

  • Proficiency with computers and commonly used software applications.

  • Strong customer relations and communications skills.

  • Demonstrated initiative and independent problem-solving skills.

  • Ability and experience in interacting effectively with a wide range of cultural, ethnic, racial and socioeconomic backgrounds.

 

PHYSICAL AND MENTAL DEMANDS:

  • Ability to work flexible hours in various community settings.

  • Regular and predictable attendance.

 

If you are interested and meet the qualifications for this position, please submit your resume:

JOB TITLE: Family Advocate

Salary Range = $37,500 - $41,500 annually

STATUS: Full Time / Non Exempt

REPORTS TO:  Director of Family Services

LOCATION: Community & Canopy Child Advocacy Center

PURPOSE:

 

The Child Advocacy Center Family Advocate assists juvenile victims of abuse and their families who are referred to the CAC by providing a full range of services including assistance with crisis intervention, court support, case status, community referrals, community awareness, and performs related duties as required. CAC Family advocates serve children who are victims of abuse (physical abuse, sexual abuse, and Problematic Sexual Behaviors), by providing community-based support, referrals, and education about the investigative process, rights, and trauma to the juvenile’s family. The family advocate supports a family throughout a child abuse investigation, intake through disposition.

 

ESSENTIAL JOB FUNCTIONS:

 

1. Greet and orient the child/family to the Child Advocacy Center

2. Provide services to children and families at the location of their choosing (community, home, school, etc.) that meet both HIPAA and safety requirements

3. Serve children who are victims of sexual assault, physical abuse and/or Problematic Sexual Behaviors (PSB)

4. Provide education/support regarding the investigative processes occurring within the judicial, medical, and child protective services realms

5. Provide education about the coordinated multidisciplinary response

6. Provide information to the non-offending caregivers regarding trauma and the impact of trauma on children and families

7. Attends scheduled staffing and/or multi-disciplinary team (MDT) meetings

8. Serve as the liaison between the family and the MDT, keeping the family updated on case status

9. Provide crisis intervention and support

10. In conjunction with various members of the MDT, provide education on the dynamics of abuse, coping strategies, the effects of abuse on children and ways to help and support the child

11. Explain the child’s rights as a victim of crime and, if needed, provide assistance in accessing/obtaining these rights

12. Provide court, medical, and/or legal education, support, and/or accompaniment

13. Assist the child/family in accessing therapy services

14. Provide crisis intervention and emergency assistance to victims and their families by making immediate assessment of needs and referrals to other community resources

15. Work with prosecutors and law enforcement to ensure juvenile victim’s confidentiality is maintained

16. Educate law enforcement, prosecutors, and court staff on the needs of juvenile victims of crime

17. Assist guardians with applications for State Victim Assistance Compensation by obtaining the necessary information and documents, filling out and processing required paperwork, and following case through payment of bills; Coordinate with victim service providers and the Ohio Attorney General’s Office

18. Orients victims to the criminal justice system by explaining procedural status of criminal proceedings or cases; provide court support to victims

19. Initiate case records and provides necessary documentation of case activities in a timely manner

20. Act as an advocate for juvenile victims to ensure their needs are addressed by the community and criminal justice system; Confer with law enforcement and prosecutors on the status of cases

21. Assist with preparation of temporary protection orders, reimbursement claims, and other processes designed to protect the rights of victims

22. Provide support to victims and family during interviews with law enforcement officers, attorneys, and court personnel

23. Provide victim with explanation of criminal justice system rights

24. Provide victims and family with follow-up contacts relating to a case status/disposition, information such as charges filed, status of criminal proceedings, terms and conditions of probation, parole hearings, and release date

25. Promote CAC through community meetings

26. Maintain positive working relationships internally and with assigned courts and team partners

 

 

ADDITIONAL DUTIES AND RESPONSIBILITIES:

  • Respect, understand, and promote CAC mission, values, and goals

  • Commit to working at least two evenings per week in both community-based, and office-based settings

  • Assume additional responsibilities and perform special projects as needed and directed

 

REQUIRED QUALIFICATIONS:

 

1. Bachelor’s Degree in human service, child development, or related field and/or five years of relevant experience

2. Must have and maintain a valid Ohio driver’s license and maintain appropriate insurance coverage

3. Must maintain appropriate driving record and personal vehicle

4. Registered victim advocacy credentials (RA) within one year of employment.

5. Extensive experience working with victims of domestic violence and child abuse

 

KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS:

  • Proficiency with computers and commonly used software applications.

  • Strong customer relations and communications skills.

  • Demonstrated initiative and independent problem-solving skills.

  • Ability and experience in interacting effectively with a wide range of cultural, ethnic, racial and socioeconomic backgrounds.

 

PHYSICAL AND MENTAL DEMANDS:

 

1. Ability to operate a computer and keyboard

2. Ability to perform job responsibilities in a facility with multiple levels and without elevators

3. Must be able to provide services at various locations

4. Communicate with others in person, electronically, or by phone on a consistent basis

5. Regular and predictable attendance

If you are interested and meet the qualifications for this position, please submit your resume:

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