EMPLOYMENT OPPORTUNITIES

JOB TITLE: Associate Director

STATUS: Full Time / Exempt

REPORTS TO: Executive Director

LOCATION: Child Advocacy Center

DATE: January 10, 2023

PURPOSE:

Reporting to the Executive Director, the Associate Director provides leadership and management for program operations including direct service delivery, staff supervision and development and recruitment, orientation and staffing. Responsible for all aspects of inter-agency collaboration, including development, implementation and monitoring of protocols for multi-disciplinary intervention in child abuse cases. Provides consultation and training within the agency, among multi-disciplinary team and in the community. represents the agency at appropriate forums, external county wide committees to achieve the mission and goals of the agency. Collaborates with the Executive Director in agency planning, implementation, evaluation, training and program development, fund raising and budget management activities. Serves as a member of the agency’s Leadership Team, attending board meetings and acting on behalf of the Executive Director as required.

ESSENTIAL JOB FUNCTIONS:

Assist in overall management of the Child Advocacy Center,
Assist in the development, maintenance and implementation of all policies and procedures.
Function as Personnel Officer for the CAC in employment and volunteer matters
Develop and maintain and update the policies and procedures in the Employee Handbook.
Oversee and implement expansion of Canopy programs to serve 100% of eligible children, work with ED to identify staff and facility needs for such program expansion, work with committee and architect to identify and ensure new adequate space which meets program needs. Oversee the preparation of the space and appropriate furnishings
Provide supervision of Canopy program staff and volunteers, including program monitoring and evaluation.
Facilitate the hiring all new members of program staff to ensure high quality candidates are properly screened, hired and oriented and able to meet the needs of the developing programmatic services.
Provide training and supervision for all new positions, including graduate level social work interns, which consists of development of training schedules, attending orientations, completing learning contracts, developing new hire orientation manuals of all Canopy services and protocols, manuals of relevant research, and intensive supervision and instruction. Ensure that staff seeking licensure have the appropriate supervision to obtain licensure.
Provide direction to programs of the Canopy providing movement and progress and completion of National Certification of Canopy.
Assume a leadership role in expediting referral decisions and management of case logistics within Canopy.
Develop, implement, and monitor an organizational and programmatic system to ensure appropriate quality control of all program activities.
Oversee and monitor on an ongoing basis an evaluation process within Canopy to evaluate its programs, services, and partner relations.
Develop, implement, and monitor on an ongoing basis the necessary activities to assist programs to remain in compliance with the standards for federal Comprehensive Victim Service Programs and National Children’s Alliance membership standards.
Assure state-of-the art evidence-based trauma informed methodologies, practices and programs in all areas of the Canopy’s work with abused children, monitor and share with Canopy staff and partners all current research related to Canopy’s work.
Assume a leadership role in ensuring collaboration amongst all members of the multi-disciplinary team, including protocol development, revision training and facilitation of multi-disciplinary committees. Partner with Board Committee Chair to lead the Program Committee.
Develop, implement, and monitor the creation of all educational materials for clients, staff, partners, and the public.
Oversee fidelity to curriculum(s) and conduct trainings to all partner agencies and the community on forensic interviewing, dynamics of child abuse, the Children’s Advocacy Center model, and Canopy’s mission to increase the visibility of Canopy and further promote Canopy’s goal of providing services to 100% of children who have alleged abuse.
Participate actively in local child abuse coalitions as needed to represent Canopy.
Assist in development endeavors including meetings with potential donors, tours of the Canopy’s facility, speaking about the services that Canopy offers, recruiting new supporters through personal contacts, and working with development staff on grants and other fund raising opportunities.
Assist with marketing Canopy in the community, propose approaches for publicly describing our work that balances the need for client confidentiality with the need for public awareness about the issue of child abuse and the work of the Canopy.
Represent the Executive Director as needed, with the Board of Directors, and with local, state, and national meetings and conferences.
Other duties as assigned, including but not limited to, projects related to the management of Canopy as required by the Executive Director.

REQUIRED QUALIFICATIONS:

Master’s Degree in social work or related field.
4-5 years in management and supervision experience at minimum.
3-5 yrs experience in crisis intervention, sexual abuse, domestic violence, child development, child welfare, the criminal justice system, medical social work and/or related areas.
Strong interpersonal, writing, public speaking, and organizational skills.
Must believe in and demonstrate a team concept of management.
Strong leadership and administrative experience.
Experience working with multidisciplinary team(s).
Strong ethical framework which guides daily work and professional relationships

KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS

Must operate effectively as part of a team
Commitment to child abuse prevention
Experience in hiring and supervising staff and volunteers
Experience in program planning and design including outreach and group work
Experience in and commitment to building and supporting trauma informed organizations
committed to equity, inclusion, and advocacy.
Excellent organizational skills
Excellent communication skills, including reporting and public speaking
Ability to motivate others to be effective team players
Ability to initiate and complete multiple tasks on time
Ability to incorporate values of shared responsibility; open, honest, and direct communication; respect for others and celebration of diversity into assigned duties.

PHYSICAL AND MENTAL DEMANDS:

Communicate with others in person, electronically or by phone on a consistent basis.
Must be willing to be flexible with hours.
Regular and predictable attendance

This position description is not intended to be a complete list of all responsibilities, duties or skills required for the jobs and is subject to review and change at any time, with or without notice, in accordance with the needs of Canopy. Since no positions description can detail all the duties and responsibilities that may be required from time to time in the performance of a job, duties and responsibilities that may be inherent in a job, reasonable required for its performance, or required due to the changing nature of the job shall also be considered part of the job holder’s responsibility.

If you are interested and meet the qualifications for this position, please submit your resume to: canopycachr2023@gmail.com.

JOB TITLE: Operations Manager

STATUS: Full Time / Exempt

REPORTS TO: Associate Director

LOCATION: Child Advocacy Center

DATE: January 10, 2023

PURPOSE:

This is an administrative/direct service position with responsibility for supervising ongoing operations, representing Canopy in the community, creating and maintaining effective and productive working relationships among the disciplines, departments, and agencies essential to the Canopy Child Advocacy Center success, as well as working directly with primary and secondary child and adolescent victims.

ESSENTIAL JOB FUNCTIONS:

Assist the Associate Director with daily operations, including being accessible for clients and direct service staff for crisis management, safety planning, interventions, and follow up as needed
Work collaboratively with the Associate Director and Executive Director to monitor compliance and performance measures.
Monitor and program evaluation, including data collection, survey analysis, maintenance

of electronic client records, and Multidisciplinary Team case tracking.

Draft program reports and narratives, in coordination with the Associate Director.
Create and monitor on-call triage and advocacy services for emergency after-hours and weekend referrals.
Ensure adequate program and office supplies are available throughout the center.
Devise related policies, procedures, and forms in partnership with the Canopy Associate Director.
Assist with hiring and training personnel in partnership with the Canopy Associate Director.
Assist with planning training for staff and community, design, schedule and implement community awareness programs.
Provide overflow coverage for child forensic interview processes and continue to conduct forensic interviews for highly specialized or complicated cases, including bi-lingual Spanish and deaf children.
Remain current with child abuse issues, trends crisis intervention methodologies, and advocacy best evidence based and trauma informed practices.
Ensure Canopy CAC maintains National Children’s Alliance accreditation standards, including regular review of adherence policies and procedures, including policy training and implementation.
Maintain personnel files. Complete annual evaluations of personnel
Consistently maintains and monitors quality and productivity standards established for the Staff
Respects, understands, and promotes Canopy mission, values, and goals.
Assumes additional responsibilities and special projects as needed and directed.

REQUIRED QUALIFICATIONS:

Bachelor’s Degree or equivalent experience in program planning and supervision. Master’s
Degree and licensure preferred.
Experience in crisis intervention, sexual abuse, domestic violence, child development, the
criminal justice system, medical social work and/or related areas.
Strong interpersonal, writing, public speaking, and organizational skills.
Must believe in and demonstrate a team concept of management.
Strong leadership and administrative experience.
Experience working with multidisciplinary team(s).

KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS

Must operate effectively as part of a team
Commitment to child abuse prevention
Experience in hiring and supervising staff and volunteers
Experience in program planning, including outreach and group work
Experience in and commitment to building and supporting trauma informed organizations
committed to equity, inclusion, and advocacy.
Excellent organizational skills
Excellent communication skills, including reporting and public speaking
Ability to motivate others to be effective team players
Ability to initiate and complete multiple tasks on time
Ability to incorporate values of shared responsibility; open, honest, and direct communication; respect for others and celebration of diversity into assigned duties.

PHYSICAL AND MENTAL DEMANDS:

Communicate with others in person, electronically or by phone on a consistent basis.
Must be willing to be flexible with hours.
Regular and predictable attendance

This position description is not intended to be a complete list of all responsibilities, duties or skills required for the jobs and is subject to review and change at any time, with or without notice, in accordance with the needs of Canopy. Since no positions description can detail all the duties and responsibilities that may be required from time to time in the performance of a job, duties and responsibilities that may be inherent in a job, reasonable required for its performance, or required due to the changing nature of the job shall also be considered part of the job holder’s responsibility.

If you are interested and meet the qualifications for this position, please submit your resume to: canopycachr2023@gmail.com.

JOB TITLE: Medical Coordinator

STATUS: Full Time / Non Exempt

REPORTS TO: Operations Manager

LOCATION: Child Advocacy Center

DATE: January 10, 2023

PURPOSE:

Under the general direction of the Child Advocacy Center Director, the Child Advocacy Center (CAC) medical coordinator will assist with the coordination of three large health systems and the CAC to schedule each medical exam referred to the CAC appropriately in conjunction with the schedule of the client’s forensic interview and/or other appointments at the CAC. In addition, the medical coordinator will assist nurses and doctors that are seeing clients at the CAC with basic functions related to their exam as needed and within their scope of practice as well as provide a safe, structured environment for healing and cooperative play. The Medical Coordinator will work as a collaborative member of the CAC team.

ESSENTIAL JOB FUNCTIONS:

Assist with ensuring that all medical findings are shared with the CAC multidisciplinary team in a timely manner.
Assist with the collection of new CAC medical exam referrals from the previous night, including contact with the medical personnel who were on call as needed.
Assist with formally allocating the child to the CANOPY medical suite or other non-acute site.
Assist with coordinating the medical appointment with other CAC professionals on the MDT and the other non-acute sites if applicable.
As needed, provide the appointment date and time to those involved including the non-offending protective family and/or caregiver and ensure interpreter services and adequate timely transportation.
Assist with providing information regarding remaining availability for non-acute, non-urgent evaluations to the on-call medical personnel for each health system to inform their decisions overnight.
Assist with providing educational content related to medical processes to the CAC multidisciplinary team.
Routinely take inventory, ensure adequate stock of supplies needed for examinations and ensures functionality of equipment in the medical suite.
Participate in meetings as appropriate related to the CAC and/or medical suite of the CAC.
Deliver services in a manner that is trauma-informed and leverages evidence-based practices.

ADDITIONAL DUTIES AND RESPONSIBILITIES:

Respects, understands and promotes CAC mission, values and goals.
Maintains a safe and secure facility by understanding and following emergency procedures.
Assumes additional responsibilities and performs special projects as needed or directed.

REQUIRED QUALIFICATIONS:

Bachelor’s Degree
Strong interpersonal skills
Experience working with victims of child abuse and those exposed to domestic violence
Experience working within the medical field and understanding of basic medical terminology.

KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS

Ability to make sensitive and insightful observations of individuals and to

determine a course of intervention

Ability to address crisis situations, which require prompt decisions and actions
Knowledge with respect to early childhood development as well as knowledge
regarding the impact of child abuse domestic violence, trauma and loss in children and effective interventions related.
Ability to communicate with a strength based perspective.
Ability to work with diverse populations both with clients and coworkers.
Knowledge of social, emotional and developmental aspects of children.
Excellent time management skills.
Excellent communication and organizational skills.
Emotional maturity, stability, personal integrity, initiative and resourcefulness.
Demonstrated sound judgment and outstanding interpersonal skills.
Willingness to respect, understand and promote the mission, values and goals of the agency.

Certifications, Licenses, Registrations:

CPR/First Aid Certification preferred
Minimum of Licensed Social Worker or Licensed Professional Counselor

PHYSICAL AND MENTAL DEMANDS:

Ability and willingness to participate in recreational activities with children as needed.

WORKING CONDITIONS:

Smoke-free working environment.

This position description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Canopy. Since no position description can detail all the duties and responsibilities that may be required from time to time in the performance of a job, duties and responsibilities that may be inherent in a job, reasonably required for its performance, or required due to the changing nature of the job shall also be considered part of the job holder’s responsibility.

If you are interested and meet the qualifications for this position, please submit your resume to: canopycachr2023@gmail.com.

JOB TITLE: Program Manager

STATUS: Full Time / Exempt

REPORTS TO: Associate Director

LOCATION: Child Advocacy Center

DATE: January 10, 2023

PURPOSE:

The Program Manager reports directly to the Associate Director and is part of the management team of the organization. The Program Director oversees the day-to-day clinical operations of the victim’s services programs offered at Canopy Child Advocacy Center. Direct victim service staff report directly to the Program Manager. The Program Manager is responsible for supporting the leadership team in the development and implementation of new trauma informed programs and services of this children’s advocacy center, as well as the overall daily functioning and maintenance of current service delivery structure.

ESSENTIAL JOB FUNCTIONS:

Forensic Interviews

Administer and provide oversight for the Forensic Interview Team in cooperation with the Executive Director in all its functions.

Primarily responsible for the provision of crisis counseling services, as needed, especially as part of the post-staffing of forensic interviews.
Participates in regularly scheduled forensic interview team meetings.
Participates in Multi-Disciplinary Team meetings in partnership with the forensic interview team and operations manager, especially as it relates to mental health assessments, referrals and treatment goals.
Ensures adherence to all National Children’s Alliance accreditation standards for all individuals conducting forensic interviews at Canopy, including Canopy staff and partners responsible for interviews.
Provides training to the Multidisciplinary Team regarding forensic interviewing and related practices.

Family Advocacy Services

Administer and provide oversight for the Family Advocacy Department in all its functions.
Develop /update appropriate forms/ methods of documentation for tracking client participation and to meet the administrative needs of all direct service departments.
Collaborate with staff to develop and track service outcomes.
Assist in the development of appropriate documentation regarding client participation, progress and treatment plans across all departments.
Assist in the development and oversight of Volunteer Program as the program intersects with Family Advocacy Department.

Crisis Management Services

Administer and provide oversight for the mental health teams in partnership with the leadership of each partner organization responsible for providing counseling services to Canopy clients.
Liaise with educational institutions and statewide boards when needed.
Supervise delivery of any case management services provided by Canopy staff.
Ensure referrals for counseling are assigned in a timely manner, address challenges with case assignment as they arise, and work to eliminate barriers that mental health team clinicians and clients identify to receiving service.
Meet regularly with the Canopy mental health teams to assist with Clinical Case Review as needed, program development, clinical direction, supervision, consultation and debriefing.
Develop and/or strengthen specific collaborative relationships and referral relationships with local mental health community resources.
Monitor all aspects of data collection for mental health and case management services.
Pursue appropriate continuing education training in cooperation with the leadership teams to facilitate quality treatment for clients and effectiveness of job implementation.
Provide clinical supervision to staff on a weekly basis to support staff in seeking advanced licensure
Develop and implement a multi-pronged secondary/vicarious trauma protocol and program for training, debriefing and a voluntary ongoing monthly resiliency support intervention of staff and MDT Team members

General Programming

Monitor case flow to ensure comprehensive, coordinated response and seamless service delivery and lead Multidisciplinary Team (MDT) case review meetings.
Ensuring program availability to families referred by Children’s Services and Law Enforcement
Working closely with Children’s Services to ensure implementation of a high quality, timely and effective program
Implement continuous improvement efforts as needed
Consistently maintains quality and productivity standards established for the role.
Respects, understands and promotes Canopy mission, values and goals.
Assumes additional responsibilities and special projects as needed and directed.

REQUIRED QUALIFICATIONS:

Master’s Degree and experience in program planning and supervision. Master’s Degree and licensure preferred. Master's Degree with Independent Licensure LISW-S or LPCC-S
Experience in crisis intervention, sexual abuse, domestic violence, child development, child welfare, the criminal justice system, medical social work and/or related areas.
Experience providing direct service and clinical supervision to a wide variety of victim advocate professionals
Strong clinical, supervisory, interpersonal, writing, public speaking, and organizational skills.
Must believe in and demonstrate a team concept of management.
Strong leadership and administrative experience.
Experience working with multidisciplinary team(s).

KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS

Must possess strong leadership skills with ability to operate effectively as both clinical leader and member of the management of a team
Commitment to child abuse prevention
Experience in hiring and supervising a variety of victim service professionals, staff, and volunteers
Experience in program development, implementation, evaluation, including outreach and group work, evidenced based practices and trauma informed care
Experience in and commitment to building and supporting trauma informed organizations
committed to equity, inclusion, and advocacy.
Excellent organizational skills
Excellent communication skills, including report preparation and public speaking
Ability to motivate others to be effective team players
Ability to initiate and complete multiple assigned tasks on time
Ability to incorporate values of trauma informed care, shared responsibility; open, honest, and direct communication; respect for others and celebration of diversity into assigned duties.

PHYSICAL AND MENTAL DEMANDS:

Communicate with others in person, electronically or by phone on a consistent basis.
Must be willing to be flexible with hours.
Regular and predictable attendance

This position description is not intended to be a complete list of all responsibilities, duties or skills required for the jobs and is subject to review and change at any time, with or without notice, in accordance with the needs of Canopy. Since no positions description can detail all the duties and responsibilities that may be required from time to time in the performance of a job, duties and responsibilities that may be inherent in a job, reasonable required for its performance, or required due to the changing nature of the job shall also be considered part of the job holder’s responsibility.

If you are interested and meet the qualifications for this position, please submit your resume to: canopycachr2023@gmail.com.

JOB TITLE: Family Advocate

STATUS: Full Time / Non Exempt

REPORTS TO: Program Manager

LOCATION: Child Advocacy Center

DATE: January 10, 2023

PURPOSE:

The Child Advocacy Center Family Advocate assists juvenile victims of sexual abuse and their families who are referred to the CAC by providing a full range of services including assistance with crisis intervention, court support, case status, community referrals, community awareness, and performs related duties as required. CAC Family advocates serve children with Problematic Sexual Behavior (PSB) by providing community-based support, referrals, and education about the investigative process, rights, and trauma to the juvenile’s family. The family advocate supports a family throughout a child sexual abuse investigation, intake through disposition.

ESSENTIAL JOB FUNCTIONS:

Greet and orient the child/family to the Child Advocacy Center
Provide education/support regarding the investigative processes occurring within the judicial, medical, and child protective services realms
Provide education about the coordinated multidisciplinary response
Provide information to the non-offending caregivers regarding trauma and the impact of trauma on children and families
Attends schedule staffing and/or multi-disciplinary team (MDT) meetings
Serve as the liaison between the family and the MDT, keeping the family updated on case status
Provide crisis intervention/support
In conjunction with various members of the MDT, provide education on the dynamics of abuse, coping strategies, the effects of abuse on children and ways to help and support the child
Explain the child’s rights as a crime victim and, if needed, provide assistance in accessing/obtaining these rights
Provide court, medical, and/or legal education/support/accompaniment
Assist the child/family in accessing therapy services
Provide crisis intervention and emergency assistance to victims and their families by making immediate assessment of needs and makes referrals to other community resources
Work with prosecutors and law enforcement to ensure juvenile victim’s confidentiality is maintained
Educate law enforcement, prosecutors, and court staff on the needs of juvenile victims of crime
Assist guardians with applications for State Victim Assistance Compensation by obtaining the necessary information and documents, filling out and processing required paperwork, and following case through payment of bills; Coordinate with victim service providers and the Ohio Attorney General’s Office
Orients victims to the criminal justice system by explaining procedural status of criminal proceedings or cases; provide court support to victims
Initiate case records and provides necessary documentation of case activities in a timely manner to Manager
Act as an advocate for juvenile victims to ensure their needs are addressed by the community and criminal justice system; Confer with law enforcement and prosecutors on the status of cases; Assist with preparation of temporary protection orders, reimbursement claims, and other processes designed to protect the rights of victims
Provide support to victims and family during interviews with law enforcement officers, attorneys, and court personnel.
Provide victim with explanation of criminal justice system rights
Provide victims and family with follow-up contacts relating to a case status/disposition, information such as charges files, status of criminal proceedings, terms and conditions of probation, parole hearings, and release date
Promote CAC through community meetings
Maintain positive working relationships internally and with assigned courts and team partners
Serve children with PSB in providing medical and/or criminal justice education and support

ADDITIONAL DUTIES AND RESPONSIBILITIES

Respect, understand, and promote CAC mission, values, and goals
Assume additional responsibilities and perform special projects as needed and directed

REQUIRED QUALIFICATIONS:

Bachelor’s Degree in human service, child development, or related field and/or five years of relevant experience
Must have and maintain a valid Ohio driver’s license and maintain appropriate insurance coverage
Must maintain appropriate driving record and personal vehicle
Registered victim advocacy credentials (RA) within one year of employment.
Extensive experience working with victims of domestic violence and child abuse

KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS

Considerable knowledge of criminal justice system, crisis intervention practices, interviewing, community resources, crime victimization, victim’s rights, and advocacy techniques
Computer skills with word processing, database management, e-mail, fax, windows application capabilities
Ability to make sensitive and insightful observations of individuals and to determine a course of intervention
Ability to address crisis situations which require prompt decision and action
Knowledge of safety issues
Knowledge of social, emotional, and personal aspects of domestic violence
Working knowledge of community resources available for adult victims of domestic violence
Ability to perform job duties with a high degree of initiative and independent judgment
Thorough knowledge of rules, regulations, functions, procedures, organization, and policies governing the operations of CAC
Ability to analyze problems and develop a plan of action/correction
Ability to organize work, engage in a variety of tasks, and consistently meet deadlines
Demonstrated sounded judgment and outstanding interpersonal skills
Emotional maturity, stability, personal integrity, initiative, and resourcefulness
Ability to communicate clearly and sensitively with staff, board members, accrediting bodies, grantors, funding bodies, clients, volunteers, and the general public
Good written and verbal communication skills
Working ability to communicate effectively with victims, defendants, law enforcement, and court personnel; coordinate and maintain effective working relationships with courts, agencies, and individuals
Willingness to respect, understand, and promote the mission, values, and goals of the agency
Ability to incorporate the CAC philosophy into assigned duties
Development of self-respect and respect for others
Celebration of diversity
Promotion of growth in each individual
Shared responsibility and involvement
Open, honest, ethical, and direct communication

PHYSICAL AND MENTAL DEMANDS:

Ability to operate a computer and keyboard
Ability to perform job responsibilities in a facility with multiple levels and without elevators
Must be able to provide services at various locations
Communicate with others in person, electronically, or by phone on a consistent basis
Regular and predictable attendance

This position description in not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Canopy Child Advocacy Center. Since no position description can detail all the duties and responsibilities that may be required from time to time in the performance of a job, duties and responsibilities that may be inherent in a job, reasonably required for its performance, or required due to the changing nature of the job shall also be considered part of the job holder’s responsibility.

If you are interested and meet the qualifications for this position, please submit your resume to: canopycachr2023@gmail.com.

JOB TITLE: Data Evaluator

STATUS: Part Time / Non Exempt

REPORTS TO: Quality Assurance Manager

LOCATION: Child Advocacy Center

DATE: January 10, 2023

PURPOSE:

The role of the Data Coordinator will be to coordinate the monitoring and evaluation, research, and learning framework of a comprehensive set of Canopy programs. This position will collect data within a customized database and ensure collection is accurate and timely, prepare and analyze reports for stakeholder review and grant purposes, provide support to staff in data entry and collection efforts and manage the case tracking system. The Coordinator will assist the Quality Assurance Manager in monitoring program compliance with grant requirements, the evaluation framework and best practices. The Coordinator works closely with the Operations Manager, Quality Assurance Manager, Program Manager, and all staff members and partners that use the case tracking system.

ESSENTIAL JOB FUNCTIONS:

Administer case tracking system including adding and deleting users, training new staff, managing password assignments, data field changes, troubleshooting, etc.
Develop and maintain internal dashboard reporting, with an emphasis on client outcomes create, edit, and run statistical reports from the case tracking system and incorporate other sources of statistical data and program information to prepare monthly, quarterly, and annual reports
Participate in and provide support to project design activities, including researching best practices, developing an evaluation plan and helping determine performance measures and impact indicators
Participate in and provide support to leadership team and staff to define and track outcome goals and objectives
Work with key staff and communications team on development of dynamic statistical, programmatic and client outcome reports for a variety of stakeholders, using data trends as a means of illustrating support
Provide data and assist in the development of grant proposals and program logic models and outcome measures Data Reporting create visual representations of data through dashboard

REQUIRED QUALIFICATIONS:

Basic professional knowledge; equivalent to a Bachelor's degree; working knowledge of theory and practice within a specialized field Education/Knowledge
Experience: 3-5 years Technical/Clinical Skills
Must have excellent computer skills, experience with databases, spreadsheets, graphs, and charts and above average knowledge of Microsoft Word, Excel, PowerPoint and other related software programs
Must have a proven ability to work together in a team environment
Excellent interpersonal and intercultural skills
Must be highly detail oriented, well-organized, and analytical
Education/Discipline: criminal justice, sociology, statistics
Ability to utilize Microsoft Office Suite, Basic Computer Skills, and Standard Office Equipment (Frequently)
Critical thinking skills (Frequently)
Data collection, management, analysis (Frequently)

KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS

Must operate effectively as part of a team
Commitment to child abuse prevention
Experience in and commitment to building and supporting trauma informed organizations
committed to equity, inclusion, and advocacy.
Excellent organizational skills
Ability to initiate and complete multiple tasks on time
Ability to incorporate values of shared responsibility; open, honest, and direct communication; respect for others and celebration of diversity into assigned duties.

PHYSICAL AND MENTAL DEMANDS:

Communicate with others in person, electronically or by phone on a consistent basis.
Must be willing to be flexible with hours.
Regular and predictable attendance

This position description is not intended to be a complete list of all responsibilities, duties or skills required for the jobs and is subject to review and change at any time, with or without notice, in accordance with the needs of Canopy. Since no positions description can detail all the duties and responsibilities that may be required from time to time in the performance of a job, duties and responsibilities that may be inherent in a job, reasonable required for its performance, or required due to the changing nature of the job shall also be considered part of the job holder’s responsibility.

If you are interested and meet the qualifications for this position, please submit your resume to: canopycachr2023@gmail.com.

JOB TITLE: Program Assistant

STATUS: Part Time / Non Exempt

REPORTS TO: Executive Director

LOCATION: Canopy Offices

DATE: January 10, 2023

PURPOSE:

The Program Assistant position provides administrative and clerical support to the Executive Director for the overall management and administration of Canopy programs.

ESSENTIAL JOB FUNCTIONS:

Performs administrative and clerical support to the Executive Director and other organizational leadership including typing, filing and computer entry data as needed.
Assists with a variety of administrative tasks involving the operation of the Center(managing meeting logistics, Center calendar, etc.).
Maintain office filing system, provide support for staff and all materials needed to insure proper case flow and records.
Assists in maintaining Canopy statistics and database and production of monthly statistical reports.
Assume bookkeeping duties not handled by accounting.
Maintain records for audit requirements.
Uses computer and office equipment including automation to expedite job duties. Becomes proficient in the use of new office technology as it is deployed.
Assumes reception and telephone duties as needed.
Consistently maintains quality and productivity standards established for role.
Respects, understands and promotes Canopy mission, values and goals.
Assumes additional responsibilities and special projects as needed and directed.

REQUIRED QUALIFICATIONS:

Associates Degree in business or equivalent field. Bachelor Degree preferred. High School degree with 4 years comparable experience.
Excellent oral and written communication skills, including phone skills.
Interpersonal skills with experience in dealing with persons in crisis with the ability to work under stress and manage crises when necessary.
Proficiency and experience with computer programs and office machine knowledge.
Ability to communicate with wide range of professionals from disparate backgrounds
Experience in professionally representing an agency and administrative positions to internal and external audiences.

KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS

Demonstrated initiative and independent problem-solving skills.
Experience in handling a variety of tasks, effectively prioritize and ensure follow-through.
Ability and experience in interacting with a wide range of cultural, ethnic, racial and socioeconomic backgrounds.
Ability to maintain confidentiality.
Past experience in a social services field helpful, knowledge of child abuse and systems related to CAC useful.

PHYSICAL AND MENTAL DEMANDS:

Ability to operate a computer and keyboard.
Ability to communicate with others in person, electronically or by phone on a consistent basis.
Regular and predictable attendance.

This position description is not intended to be a complete list of all responsibilities, duties or skills required for the jobs and is subject to review and change at any time, with or without notice, in accordance with the needs of Canopy. Since no positions description can detail all the duties and responsibilities that may be required from time to time in the performance of a job, duties and responsibilities that may be inherent in a job, reasonable required for its performance, or required due to the changing nature of the job shall also be considered part of the job holder’s responsibility.

If you are interested and meet the qualifications for this position, please submit your resume to: canopycachr2023@gmail.com.

JOB TITLE: Medical Records Clerk

STATUS: Full Time / Non Exempt

REPORTS TO: Operations Manager

LOCATION: Canopy Offices

DATE: January 10, 2023

PURPOSE:

The Medical Records Clerk position is responsible for the processing and management of all medical information requests and subpoenas consistent with all relevant medical, administrative, ethical, legal and regulatory requirements related to Canopy and the use of medical records with client cases.

ESSENTIAL JOB FUNCTIONS:

Performs a variety of release of medical information functions including but not limited to:
- Analyzes medical information requests, verifies authorization, and provides pertinent information from medical records.
- Enters requested data into information system and maintains the integrity of the database.
- Tracks and follows up on missing reports and medical record information required to complete requests within established timeframes.
- Performs self-quality checks on all work to assure accuracy of information, confidentiality and completion of requests.
Uses computer and office equipment including automation to expedite job duties. Becomes proficient in the use of new office technology as it is deployed.
Consistently maintains quality and productivity standards established for role.
Respects, understands and promotes Canopy mission, values and goals.
Assumes additional responsibilities and special projects as needed and directed.

REQUIRED QUALIFICATIONS:

Associates Degree in a related field or 3 years experience in health information management, comparable physician’s office , clinic or medical business office, or healthcare customer service setting.
Medical terminology training or experience.
Strong familiarity with medical record documents and HIPAA privacy laws and Joint Commission Record of Care requirements.

KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS

Proficiency with computers and commonly used software applications.
Strong customer relations and communications skills.
Demonstrated initiative and independent problem-solving skills.
Ability and experience in interacting effectively with a wide range of cultural, ethnic, racial and socioeconomic backgrounds.

PHYSICAL AND MENTAL DEMANDS:

Ability to operate a computer and keyboard.
Ability to communicate with others in person, electronically or by phone on a consistent basis.
Regular and predictable attendance.

This position description is not intended to be a complete list of all responsibilities, duties or skills required for the jobs and is subject to review and change at any time, with or without notice, in accordance with the needs of Canopy. Since no positions description can detail all the duties and responsibilities that may be required from time to time in the performance of a job, duties and responsibilities that may be inherent in a job, reasonable required for its performance, or required due to the changing nature of the job shall also be considered part of the job holder’s responsibility.

If you are interested and meet the qualifications for this position, please submit your resume to: canopycachr2023@gmail.com.

JOB TITLE: Business Support Specialist

STATUS: PRN / Non Exempt

REPORTS TO: Operations Manager

LOCATION: Child Advocacy Center

DATE: January 10, 2023

PURPOSE:

The Business Support Specialist is responsible for managing and coordinating all office/assistive staff support for Canopy. This position monitors all office functions in order to provide efficient customer service and provides leadership/guidance/assistance to clerical and clinical support staff. This position requires excellent organization, problem solving and interpersonal skills. Provides all secretarial support to the staff.

ESSENTIAL JOB FUNCTIONS:

Completes the scheduling function by maintaining appointment calendars and scheduling appointments.
Organizes meeting rooms and maintains schedule availability for each office space and common areas at all times.
Establish and maintain referral process with referring offices as needed.
Communicates appropriately and timely with referring offices.
Provides coverage for clerical/assistive staff for lunches and as needed.
Provides administrative support to leadership team and other center staff as needed.
Schedules meetings/huddles and keeps minutes as needed
Sends out appointment letters and background forms when needed, and mails requested DVDS when necessary.
Responsible for inventory of all office supplies
Ensures clerical/support staff receive adequate orientation/training from their supervisors and that orientation checklists are completed in a timely manner
Participates in the development and achievement of continuous system improvements.
Arranges for supply pick up, retrieves mail and delivers to appropriate parties, and runs necessary errands as needed for Canopy business operations.

REQUIRED QUALIFICATIONS:

Highschool Diploma
Basic professional knowledge; equivalent to a Bachelor's degree;
Working knowledge of theory and practice within a specialized field
Education/Knowledge: Experience: 3-5 years Technical/Clinical Skills
Must have excellent computer skills, experience with databases, spreadsheets, graphs, and charts and above average knowledge of Microsoft Word, Excel, PowerPoint and other related software programs

KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS

Must operate effectively as part of a team, ability to communicate information effectively
Excellent inter-personal and inter-cultural skills.
Experience in and commitment to building and supporting trauma informed organizations
committed to equity, inclusion, and advocacy.
Excellent organizational skills, highly detail oriented, and/or analytical.
Ability to initiate and complete multiple tasks on time
Ability to incorporate values of shared responsibility; open, honest, and direct communication; respect for others and celebration of diversity into assigned duties.

PHYSICAL AND MENTAL DEMANDS:

Communicate with others in person, electronically or by phone on a consistent basis.
Must be willing to be flexible with hours.
Regular and predictable attendance

This position description is not intended to be a complete list of all responsibilities, duties or skills required for the jobs and is subject to review and change at any time, with or without notice, in accordance with the needs of Canopy. Since no positions description can detail all the duties and responsibilities that may be required from time to time in the performance of a job, duties and responsibilities that may be inherent in a job, reasonable required for its performance, or required due to the changing nature of the job shall also be considered part of the job holder’s responsibility.

If you are interested and meet the qualifications for this position, please submit your resume to: canopycachr2023@gmail.com.

JOB TITLE: Forensic Interviewer

STATUS: Full Time / Non Exempt

REPORTS TO: Program Manager

LOCATION: Canopy Office, Home, and Community Settings

DATE: January 10, 2023

PURPOSE:

The Forensic Interviewer position conducts sensitive and thorough forensic interviews with alleged child and youth victims of sexual and physical abuse. This position is part of the delivery of clinical services as a member of the multidisciplinary team(MDT). Clinical assessments and provision of services to children, youth and families of victims are provided within the parameters of Canopy’s mission and goals.

ESSENTIAL JOB FUNCTIONS:

Conducts child centered forensic interviews as part of a multidisciplinary investigations and treatment program.
Completes comprehensive assessments of alleged abuse reports through forensic interviews.
Supports families in identifying crisis situations and/or potential crisis situations that may threaten safety.
Uses a trauma informed approach to work with children, teens and families.
Links families with available community resources that are accessible and responsive to their needs.
Develops and maintains collaborative relationships with MDT members and community partners.
Maintains required clinical and other case documentation in a complete and timely manner.
Completes and maintains required professional standards, i.e. training.
Consistently maintains quality and productivity standards established for role.
Respects, understands and promotes Canopy mission, values and goals.
Assumes additional responsibilities as needed and directed.

REQUIRED QUALIFICATIONS:

Bachelor’s Degree in Social Work, Psychology, Counseling or Criminal Justice. Master’s Degree in these concentrations preferred.
2 years experience working with children and teens in the area of child abuse, child development, crisis intervention and/or the criminal justice system.
Experience and knowledge of Child Advocacy Center model, child abuse issues and investigative interviews strongly preferred.
Experience and ability to engage and maintain therapeutic relationships with clients.
Experience and ability to assess and intervene within complex family and community systems.
Excellent oral and written communication skills,
Interpersonal skills with experience in crisis management with the ability to work under stress.
Ability to communicate and work with wide range of professionals from disparate systems.

KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS

Demonstrated initiative and independent problem-solving skills.
Ability and experience in utilizing a non -judgmental approach that reflects cultural competency with a wide range of cultural, ethnic, racial and socioeconomic backgrounds.
Ability to maintain confidentiality.
Ability and willingness to be curious, flexible, patient and creative.

PHYSICAL AND MENTAL DEMANDS:

Ability to work flexible hours in various community settings.
Regular and predictable attendance.

This position description is not intended to be a complete list of all responsibilities, duties or skills required for the jobs and is subject to review and change at any time, with or without notice, in accordance with the needs of Canopy. Since no positions description can detail all the duties and responsibilities that may be required from time to time in the performance of a job, duties and responsibilities that may be inherent in a job, reasonable required for its performance, or required due to the changing nature of the job shall also be considered part of the job holder’s responsibility.

If you are interested and meet the qualifications for this position, please submit your resume to: canopycachr2023@gmail.com.